Refund policy
All sales are final
Every card is a single copy, photographed front and back and graded by our team, with its condition stated on the listing. Because you see the exact card you are buying, we do not accept returns or exchanges, and we do not refund for change of mind.
Our mistake
If we sent the wrong card, or the card you receive is not the one pictured, message us through our contact form within 48 hours of delivery with your order number and photos, and we will make it right.
Damaged or lost in transit
Tracked and insured shipments are covered. If the carrier loses or damages a tracked order, report it within 48 hours of the delivery scan with photos of the card and the packaging. Stamped-envelope orders ship without tracking at the buyer's risk; choose the tracked upgrade for anything you would miss.
Cancellations
If a card sells on one of our live shows before your order is processed, we cancel and refund your order in full the same day. Orders cannot be cancelled by the buyer once placed.
Questions
Message us through our contact form with your order number. We typically reply within two business days.